Project Management is all about influence. Influence is all about communication. Whether communication is done via email, over the phone, in hallway conversation or via a presentation using PowerPoint, you are creating images in peoples’ minds. In this interactive presentation we will discuss how you can improve your communication skills by working with the images your communications create. Understand your audience’s learning style, plus your ability to listen (really listen) and react appropriately can make all the difference between a successful meeting and one that goes horribly wrong.