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Getting Familiar with the New Portal
WEBSITE CHATS                   Issue 5-2011                        September 13, 2011


Below are some of the most frequent questions we have been receiving from the  "Contact Us" forms.

ELIMINATING EMAIL ALERTS:  If you find that you are receiving email alerts that you would prefer NOT to receive, follow these steps.

  • Login.
  • In the right rail, towards the top, you will see: "Manage Profile”. Click on it.
  • On the resulting page, click on "Preferences”
  • That will bring up a page with check boxes, where you can select / deselect what emails you want to receive.
FORGOT YOUR USERNAME: Click on Forgot Your Password? You will receive an email with your Username and a link to reset your password. If you remember your password, it is not necessary that you change it.

CREATING GROUP PAGES:  To register for a one-hour training class on creating sub-pages linked to your chapter homepage (Landing Page),  please reply to and we will send you the Live Meeting link.  The next class will be offered on Tuesday, September 20th at noon CDT.

Training tutorials for administering group pages can also be found by hovering over "AITP Leaders Only” after you have logged in to the site and selecting "Group Admin Training – YM”.


MISSING OR INCORRECT INFORMATION:  For all inquiries for information that may be incorrect, select the "Contact Us” link on the blue menu bar under each page header. 

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Website Chats


View past issues of Website Chats at


CHAPTER LEADER TITLES:  Officer titles have been added to individual member records and are displayed on Chapter Landing Pages.  If your officers have changed since last spring, please submit a Contact Us form with the officer changes for deletions as well as additions.  Please be sure to include your chapter name and your title and contact information should we need to clarify your request.

 YOUR GROUP ROSTER: Using the chapter’s Group Admin login, you will see a red bar above the Welcome message:
  • Click on Group Admin Options
  • Click on Member Management => Export Group Members.
  • This will give you all the records is a csv file format You can then open the file with Excel or other spreadsheet program.. The Web Portal Committee is working on a more fully featured alternative to the standard csv file.
  • You could also view the member list by selecting Group Directory which gives you the member name list with hyperlinks to the detail information.
  • You can also print that listing by selecting the print page icon from the blue horizontal menu bar.
SENDING GROUP EMAIL MESSAGES:  Chapter officers can send email messages to all group members using the steps below:
  • When you log in as the admin you will see a red bar above the Welcome message, click on Group Admin Options
  •  Click on Member Communication => Email All Group Members 
  • You will be presented with the Step 1 page which needs a Subject and the Email Body. The from field will show the Group Admin’s information.
  •  Step 2 allows you to either edit (takes you back to step 1) or send email (if it looks okay) .
  • If you select MESSAGE a member, messages are sent to the internal mailbox within the portal rather than using the individual email address. It will be necessary to access your mailbox by selecting Messages from the right hand menus under My Profile.    
  •  Other tasks that the Group Admin account lets you do is create a calendar event or add a date to the Chapter calendar.
 Unlike the "old" portal, calendar events and dates only show up on the Chapter calendar.   

GUEST LISTIf you did not capture your current Guest List from the old portal, please complete a request on a Contact Us form and we will send you a copy of the list.

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For questions or assistance, please Contact Us

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