How to Thrive in a Multigenerational Workforce

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Today, it’s becoming commonplace to work alongside employees of different generations—and there are often differences between age groups, including skillsets, work habits, feelings of loyalty toward an employer, training needs and preferences in IT tool usage. There are also external factors that affect these groups, such as the rapid pace of changes in technology, new ways info is shared and stored in the cloud, the advent of social media and the impact of automation. Tensions can arise as different generations attempt to work together, but this type of diversity can be an advantage. Here’s how to thrive in a multigenerational workplace.

Stay up to date with tech trends, but make sure they are user-friendly.
According to CompTIA's Managing the Multigenerational Workforce report, an equal percentage of millennials and baby boomers want more cutting-edge technology. Since technology is growing and advancing every day, it is easy for companies to take advantage of new apps and cloud-based tools that are available. These technologies make it fun and easy to communicate and collaborate with coworkers, as well as store and access work from anywhere.

The challenge that workplaces with multigenerational staff are facing is that although everyone is eager to embrace these new and innovative technologies, the more seasoned workers are finding it harder to get accustomed to them. Help them avoid feeling lost at work by providing the proper training. One solution might be to pair up employees from different age groups and have them work together to learn the new technologies that are being implemented. This type of collaboration allows millennials and younger workers to step into a teacher role, take ownership of the technology and practice their leadership skills.

Allow for a healthy work-life balance.
Everyone wants to feel successful and fulfilled in both their careers and personal lives. This is a factor that does not differ between age groups. Workers of all ages share a desire for financial security, rewarding work and work-life balance. Allowing for these three things will result in long-term employees who thoroughly enjoy their jobs. Offer things like great health benefits, generous PTO, the option to work remotely, outside training and daily challenges to promote gratifying work.

Don’t succumb to generational stereotypes.
Stereotypes about generations are rampant, especially in the workplace. Millennials are often branded as entitled and lacking loyalty while older workers are cast as rigid, set in their ways, not skilled in technology and are less interested in training. According to Managing the Multigenerational Workforce, nearly half of millennials believe stereotypes are at least somewhat of an issue in the workplace, compared to fewer than one-third of older workers. Not giving into these stereotypes and generalizations will diminish issues in the workplace allow your company to flourish. 

Want more ideas on how to manage and thrive in a multigenerational workforce? You can find more information on technology, views on the workplace and the impact of automation on today’s careers in CompTIA's 2018 report on Managing the Multigenerational Workforce